Runiva

Legal

Terms of Service

Effective date: May 18, 2026

1. Acceptance of terms

By creating an account or using the Runiva mobile application or website (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date of the revised Terms constitutes your acceptance.

2. Eligibility

You must be at least 13 years old to use Runiva (or 16 in jurisdictions where a higher age threshold applies). By using the Service, you represent that you meet this requirement. The Service is not directed to children below the applicable age.

3. Your account

You are responsible for maintaining the security of your account and password. Runiva cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

You must provide accurate information when creating your account. You may not use another person's account without permission.

4. Subscription and payments

Free plan

Runiva offers a free tier with access to 5K and 10K training plans, GPS route generation, and run logging. No payment is required for the free plan.

Pro subscription

The Pro plan is available as a monthly auto-renewing subscription at the price displayed in your regional App Store or Google Play Store at the time of purchase. Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

All payments are processed by Apple (App Store) or Google (Google Play). We do not store your payment information. Refund requests are handled through the applicable app store in accordance with their refund policies — not by Runiva directly.

To cancel your subscription, use the subscription management settings in your Apple ID or Google account.

EU consumer rights

If you are an EU consumer, your statutory rights under the EU Consumer Rights Directive and applicable national consumer law apply in addition to these Terms. Because Pro subscriptions are purchased through Apple or Google, any right of withdrawal and refund claims are governed by their respective policies and the applicable app store terms. Nothing in these Terms limits rights you have under mandatory consumer protection law.

5. Health, safety, and AI disclaimer

Runiva is a training planning tool, not a medical product.

The training plans, pace targets, readiness scores, and coaching notes generated by Runiva are for informational and motivational purposes only. They do not constitute medical advice, diagnosis, or treatment.

Training plans and coaching notes are generated with the assistance of artificial intelligence (Google Gemini). AI-generated content may contain inaccuracies, errors, or outputs unsuitable for your specific situation. You should not rely solely on AI-generated recommendations. Always use your own judgement and, where appropriate, consult a qualified coach or healthcare professional.

Before starting any new exercise program, consult a qualified healthcare provider, particularly if you have a medical condition, injury, or have been physically inactive. By using the Service, you acknowledge that running and exercise carry inherent risks, and you assume sole responsibility for those risks.

Route generation is based on publicly available map data (OpenStreetMap). Runiva does not guarantee the safety, accessibility, or current condition of any generated route. Always follow local traffic laws and use your own judgement when running.

6. Acceptable use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Attempt to reverse-engineer, decompile, or disassemble any part of the Service.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to gain unauthorised access to any part of the Service or its infrastructure.
  • Use automated means (bots, scrapers) to access the Service without our prior written consent.
  • Upload or transmit viruses or any other malicious code.

7. Intellectual property

The Service and its original content, features, and functionality are and will remain the exclusive property of Runiva and its licensors. Our trademarks, service marks, and trade dress may not be used without our prior written consent.

You retain ownership of the run data and content you create through the Service. By using the Service, you grant us a limited licence to process, store, and use that data to provide the Service to you.

8. Service changes and availability

We may modify, suspend, or discontinue any feature or aspect of the Service at any time. Where a change materially reduces the functionality of a paid Pro subscription, we will provide at least 30 days' notice and offer a pro-rated refund for the unused portion of any prepaid period, to the extent permitted by the applicable app store's policies.

We do not guarantee that the Service will be available at all times or without interruption. We will endeavour to minimise downtime but are not liable for any unavailability caused by circumstances beyond our reasonable control.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RUNIVA AND ITS DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO PERSONAL INJURY, LOSS OF DATA, OR LOSS OF PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM.

Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under applicable law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Runiva and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; or (c) your violation of any third-party right, including intellectual property or privacy rights.

12. Termination

We may suspend or terminate your account at any time if you violate these Terms, without prior notice or liability. You may delete your account at any time through the Profile screen in the app. Upon termination, your right to use the Service ceases immediately.

Sections 7 (Intellectual property), 9 (Disclaimer of warranties), 10 (Limitation of liability), 11 (Indemnification), and 13 (Governing law) survive termination.

13. Governing law and jurisdiction

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict-of-law provisions. Any dispute arising out of or relating to these Terms or the Service that cannot be resolved amicably shall be submitted to the exclusive jurisdiction of the competent courts in the Netherlands.

If you are a consumer in the EU, you also have the right to use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

14. Company information & Contact

Runiva is a service provided by Voscey. For questions about these Terms, you can contact us using the details below:

  • Company Name: Voscey
  • Registered Address: Herenweg 146, 3648CN Wilnis, The Netherlands
  • Chamber of Commerce (KVK): 99994070
  • VAT ID (BTW): NL005423874B69
  • Email: legal@voscey.com
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